Privacy Policy
Last updated: 7 October 2026
This policy explains what data Foqex ("we", "us") handles when you visit foqex.com or use Foqex Resto, and what we do with it. Foqex is based in Palakkad, Kerala, India.
Data we handle
- Restaurant account data: the restaurant's name, contact details, and the names and roles of managers and staff who are given a login.
- Business data you enter: menus, tables, orders, bills, payment method records, expenses and reports.
- Technical data: basic logs such as request times, device type and IP address, used to keep the service secure and working.
- Enquiries: anything you send us by email.
Foqex Resto records which payment method was used for a bill. It does not process payments or store card or bank details.
How we use it
- To provide Foqex Resto to the restaurant that owns the account.
- To give support, fix problems and improve the product.
- To manage subscriptions and communicate about the service.
We do not sell data, and we do not use a restaurant's business data for advertising.
Who owns restaurant data
Each restaurant owns the business data it enters into Foqex Resto. Data is kept separate per restaurant, and one restaurant cannot see another's data.
Where data is stored
Foqex Resto runs on cloud infrastructure provided by DigitalOcean, with servers in India and Singapore. We use service providers only to host and operate the product.
Retention and deletion
We keep a restaurant's data while its account is active. A restaurant can ask us to export or delete its data by writing to shebin@foqex.com.
Security
Access to Foqex Resto requires a login, connections are encrypted in transit, and access to production systems is restricted. No system is perfectly secure, and we will tell affected restaurants if we learn of a breach involving their data.
Changes
If we change this policy, we will update the date above and, for significant changes, tell active customers.
Contact
Questions about privacy: shebin@foqex.com.